Return & Refund Policy

Return & Refund Policy – LAZZYBUY

At LAZZYBUY, we aim to provide quality products and a smooth shopping experience. If you face any issue with your order, our return and refund policy is designed to help you resolve it quickly.

Return Eligibility

Customers can request a return if the product received is damaged, defective, incorrect, or not as described. The return request must be made within 24 hours of delivery.

Non-Returnable Items

Some products may not be eligible for return due to hygiene or safety reasons. These may include personal care products, opened items, or products that have been used after delivery.

Return Process

To request a return, customers should contact our support team and provide the order details. After verification, our team will arrange the return or provide further instructions.

Refund Process

Once the returned product is received and inspected, the refund will be processed. Refunds will usually be issued to the original payment method used during the purchase.

Refund Time

Refunds are generally processed within 3–7 working days after approval.

Cancellation Policy

Orders can be cancelled only before they are dispatched. Once an order is out for delivery, cancellation may not be possible.

For any return or refund requests, please contact our support team:

Email: support@lazzybuy.com